Scheduled Maintenance - Thursday, November 12th at 8 pm EST

Scheduled for Nov 13, 01:00 - 03:00 UTC

Scheduled

Our HX Platform User Access Management system will be undergoing planned maintenance for routine security updates on Thursday, November 12th between 8 PM and 10 PM EST.

The maintenance is expected to cause minor disruption to the applications listed below that may include brief outages for up to 5 minutes.

iRound
PGFusion
Employee Experience Results Dashboards
Member Experience Dashboards
Brand Experience
Foundations
Action Management
Patient Journey
NDNQI

Posted Oct 30, 2026 - 15:37 UTC

This scheduled maintenance affects: Clinical Excellence (NDNQI, Nursing Excellence), Brand Experience (Campaigns, DataManager, Directories, Listings, Reputation, Review Publishing, Transparency), HX Platform (HX Action Management for PX, HX Foundations, Patient Journey, Community Advisor), Employee Experience (Employee Experience Dashboards, Action Planner), Patient Experience (iRound, NarrativeDx, PGFusion, PGFusion Dashboards, PGFusion Query Tool, User Access Management, PGFusion - Survey Utilities, PGFusion - Completed Surveys, PGFusion - NPS Dashboard), and Member Experience (HX Dashboards).