We have confirmed these errors are no longer occurring after the fix was implemented last week.
Posted Oct 29, 2026 - 16:48 UTC
Monitoring
A fix has been implemented. We will be monitoring the automated report generation over the next several days to confirm if the issue is resolved.
Posted Oct 21, 2026 - 18:53 UTC
Update
Our iRound technical team is continuing to investigate and work towards a resolution.
Posted Oct 19, 2026 - 15:32 UTC
Investigating
We have identified an intermittent issue impacting the scheduled FTP or email reports from our iRound platform. Some reports are intermittently being delivered with no data included in the report. Our iRound technical team is currently investigating the issue. We will provide additional updates when more information is available.
Posted Oct 16, 2026 - 18:30 UTC
This incident affected: Patient Experience (iRound).