We are continuing to work on a fix for this issue.
Posted May 14, 2026 - 20:33 UTC
Update
Our IT team is continuing to work on a fix for this issue. This is still targeted to be released this week.
Posted May 12, 2026 - 19:48 UTC
Identified
We have identified an issue impacting some our Survey Utility reporting in PGFusion when filtered by Service Date. The Response Rate by Designator and Upload Status Reports are currently not displaying any data when filtered by Service Date. These reports are still able to be ran normally by Processed Date. Our IT teams have identified the issue and are currently working on a fix that is targeted to be released this week.
Posted May 11, 2026 - 18:48 UTC
This incident affected: Patient Experience (PGFusion - Survey Utilities).