Ongoing Bing Data Concerns

Incident Report for Press Ganey

Identified

1.13.26: Bing Places partners have reported widespread delays affecting both performance data reporting and profile publishing. Microsoft is actively working on a fix, and we are closely monitoring the situation. We'll provide updates as soon as normal operations resume. If you have any questions, please contact your advisor for assistance.

Additionally, as of 5.8.2025: Bing has informed us of an issue where they are stripping the UTM parameters from the URLs we are syndicating through our Listings product. The base URL is still syndicating successfully. This is impacting all clients with Listings that have manually added UTM links in DataManager or are using the feature to automatically append UTM parameters to URLs in DataManager. Bing is currently estimating 6-8 weeks for the feature to be restored.
Posted Jun 03, 2026 - 14:00 UTC
This incident affects: Brand Experience (Listings).