NDNQI Website Errors

Incident Report for Press Ganey

Resolved

A fix has been implemented and the issue is resolved. The NDNQI website is operating normally.
Posted Sep 16, 2026 - 20:24 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2026 - 19:38 UTC

Investigating

We are currently experiencing an issue with the NDNQI website. Users are receiving error messages when attempting to access reports, the RN survey, and guidelines documents. Our IT team is actively investigating the issue and working towards a resolution as quickly as possible.
Posted Sep 16, 2026 - 18:59 UTC
This incident affected: Clinical Excellence (NDNQI).